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    Terms of Sale

    All products are supplied by Vibe Electric ltd, Burton Row, Highbridge, TA9 4BY, Company No.12655611

    These terms and conditions set out the basis that you can use our website and place orders for items from Vibe Electric Ltd. By ordering goods from Vibe Electricltd you are deemed to have understood and accepted these terms. The supplier of the goods featured is Vibe Electric ltd, a trading name of Vibe Electric ltd.

    Delivery costs are stated at the time of purchase.

    Purchases from Vibe Electric will be charged the day the goods are purchased at the check out. Delivery arrangements are made at the same time. Pre-Order purchases will be charged the amount agreed. Full balance payment will be required prior to fulfilling the order. If you do pay a deposit, then one of our sales people will contact you to take the balance of payment.

    If you purchase anything as a PRE-ORDER then the price will be stated as a Pre-Order Price and the balance is to be paid prior to delivery.

    If you pay in full then we will dispatch the product within 3-4 days unless previously stated if the product is out of stock a restocking date will be given.

    Every effort has been made to ensure that the specifications given on this website are correct at the time of listing. However dimensions, technical data and weights serve only as a guide. Sometimes product specifications may alter from listing. No guarantee is given or implied that goods will confirm in absolute detail to the description or illustrations published.

    All re-stocking dates are approximate.

    When your order for goods is accepted and a contract is formed between VIBE ELECTRIC ltd and you when we dispatch the goods you have ordered and not before. A contract is not formed at the point in time that payment has been taken from you by VIBE ELECTRIC ltd, nor at the point in time that you receive an email from VIBE ELECTRIC ltd acknowledging receipt of your order. Until the goods are dispatched the order may not be accepted by VIBE ELECTRIC ltd but may be cancelled by you. Exceptions apply to orders for personalised items and goods made to your order which cannot be cancelled by you once you have received email confirmation that your order has been received; with such items and goods may already be in production because of your order. Following formation of the contract VIBE ELECTRIC ltd shall continue to own any goods ordered until it has received payment.

    If a product is ordered on one day please cancel prior to 2pm, the same day, otherwise it is the order will likely be processed and shipped.

    Under usual circumstances all orders placed before 2pm will be dispatched the same day (on a weekday, or on a Monday if ordered over the weekend). To ensure next day delivery please select next day at the checkout. If we are unable to deliver within the stated time frame due to abnormalities out of our control we will contact you to let you know.

    Our standard delivery charge within the UK is £4.99 for items under £30 over £30 is FREE. You can purchase next day delivery at checkout. Please contact us with any delivery queries or if you have any special requirements.

    Over busy periods our standard delivery services may be affected, specific delivery details will be confirmed at the time of order. Please be aware that weather and other unforeseen circumstances can always affect delivery times so please leave time to receive an order and if in doubt please talk to us first.

    All goods should arrive in perfect condition, if you do receive any goods that appear to be faulty or damaged, the company must be advised within 24 hours of delivery. If items are not going to be used straight away, customers must check that these have been received in perfect condition and working order. It is important to check products before use. We will not accept responsibility for any additional expenses incurred. VIBE ELECTRIC ltd will do everything possible to ensure your delivery arrives on time and intact, VIBE ELECTRIC ltd will not accept any responsibility for additional expenses incurred due to late or incomplete deliveries.

    For any queries please contact us between 9am and 5pm Monday – Friday on 0330 223 5430 or email us sales@vibeelectric.co.uk

    All our products are guaranteed against manufacturing defects from date of purchase unless otherwise stated. If a fault does occur within this period, we will arrange to repair or replace after thorough inspection. Any delivery charges will be met after inspection of the item.

    These terms and conditions do not affect your statutory rights as a customer.